Cookies are small files a website stores in your browser. We keep them to a minimum. Essential cookies are always on because the site can't work without them. Everything else is off until you say yes, and you can change your mind at any time: open cookie settings.
Essential (always on)
| Cookie | Purpose | Lasts |
|---|---|---|
PHPSESSID | Keeps you signed in and protects forms against forgery. | Until you close the browser |
fa_cookie_consent | Remembers your cookie choices. | 6 months |
fa_anon_id | A random ID, set only when you make a cookie choice while signed out, so we can record that choice as proof of consent. | 6 months |
fa_chat_token, fa_chat_seen (browser storage, not cookies) | Set only if you open live chat: a conversation key so you can return to the same chat, and which replies you've already seen. | Until you clear site data |
fa_inbox | Keeps our support staff signed in to the chat inbox. Staff only. | 90 days |
admin_theme, agency_theme | Light or dark display setting in the admin and agency consoles. | 1 year |
Analytics (only with your consent)
We don't currently use any analytics cookies. If we add Google Analytics, it will load only for visitors who accept analytics cookies, and this page will list it.
Marketing (only with your consent)
We don't currently use marketing or advertising cookies. If we ever do, they will be off until you accept them.
Payment pages
When you pay, Paystack or Stripe may set their own essential cookies to process the payment securely and prevent fraud. Those are covered by their own policies.
Controlling cookies
Use cookie settings (also at the bottom of every page), or block and delete cookies in your browser settings. Blocking essential cookies will stop you from signing in. See also our Privacy Policy.